Question 1

Do I need to pay a deposit to book?

Accepted Answer

A deposit is required to confirm your appointment and is applied toward the cost of your service. Deposits are non-refundable for cancellations made less than 24 hours before your appointment, or for no-shows. If you need to reschedule, please contact us at least 24 hours in advance and your deposit will be transferred to your new appointment. Deposits will be fully refunded if the salon needs to cancel or reschedule your appointment.

Question 2

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before your appointment.

Question 3

How far ahead can I book?

Accepted Answer

You can book up to 7 days ahead. The booking calendar shows the next week.

Question 4

How long will my appointment take?

Accepted Answer

Each service page lists its own time. Most manicures are 30–45 minutes and most full sets are 60–90, and the number you see on the service is the number we hold the chair for.

Question 5

Can I book for someone else?

Accepted Answer

Yes. Put your guest's name and email on the booking and your own number on the form, and the confirmation and reminder go to them.

Question 6

What if I need to reschedule?

Accepted Answer

Call or text us and we'll move you. If you gave more than 24 hours' notice any deposit comes with you; inside 24 hours the policy above applies.

Question 7

Do you take walk-ins?

Accepted Answer

We do when there's time. The booking calendar is always the most accurate answer — if a time is on it, it's yours. For same-day, call the salon and we'll squeeze you in if we can.

Question 8

What do I need to bring?

Accepted Answer

Nothing. Towels, files, polish and everything else is here.

Question 9

Can I use a gift card or points toward my appointment?

Accepted Answer

Both. Enter a gift card code on the booking form and it comes off the deposit; your points are applied automatically if you book with the address you've used before.

Reserve your chair

Pick a service

Manicure & Pedicure

Nails

Facial & Waxing

Reserve your chair

Pick a service

Manicure & Pedicure

Nails

Facial & Waxing