Terms of service
These are the rules that come with booking, paying, or using a gift card here. They are written to match how the site actually behaves — if you are ever unsure whether something below is true, ask us and we will tell you.
Booking an appointment
Booking online reserves the time you picked. If you would rather talk to us, or you want to change something, call the salon on (505) 833-3866.
Prices shown on the site are the price of the service itself. Add-ons chosen in the salon are charged separately, and anything you ask for on the day is priced at the then-current rate.
The listed service times are what we plan for. If a service is taking longer on the day, we will tell you and agree it with you before starting.
Deposits
A deposit is required to confirm your appointment and is applied toward the cost of your service. Deposits are non-refundable for cancellations made less than 24 hours before your appointment, or for no-shows. If you need to reschedule, please contact us at least 24 hours in advance and your deposit will be transferred to your new appointment. Deposits will be fully refunded if the salon needs to cancel or reschedule your appointment.
The remaining balance is paid in the salon at the end of your appointment. No card details are stored by this site — deposits and gift card payments are entered on Stripe's own page.
Cancellations and late arrivals
Free cancellation up to 24 hours before your appointment.
If you are running late, please call. We will do what we can to fit you in, but we cannot hold a slot against a customer who is already waiting.
Gift cards
Gift cards are available in $25, $50, $75, $100, $150, $200, are used against the deposit when you book, and whatever is left stays on the card for next time. There is no expiry date on a gift card.
A gift card may be used for more than one visit, and for more than one person. The balance goes down by however much is actually charged, so you can check what is left at any time by entering the code on the gift cards page.
We can check a balance, and take payment against a code, at the salon. What we cannot do is look a code up by the name of the person who bought it — the code is the card.
Gift cards are not refundable for cash, and cannot be exchanged for another denomination. If you have bought one for someone and it turns out they cannot use it, call us and we will work something out.
Not yet stated. What happens to a gift card that is lost or stolen has not been agreed yet. The code is the only record of it, so this site cannot replace a lost card — but that is the business's decision to make and publish, not the site's to assume.
Rewards points
Points are earned at a rate of one point per dollar spent on a service. A $74 manicure earns 74 points, whether the deposit was $18.50 or nothing at all — points are earned on the service, not on the deposit.
Every 100 points is worth $5.00 off, and points come off the deposit, because that is the only payment taken online. Only whole blocks can be spent: 40 points is nothing, and 100 points is $5.00 off.
Points are not earned on gift card purchases. There is no account and no sign-up — a balance is found by entering the email address you booked with, on the rewards page. Use the same address each time: a balance is only ever one email address, so points booked under a different one will not be found.
Points are earned once an appointment has been paid for. If you need points put against an appointment taken in the salon, give us the email address and we will add them.
Prices and availability
Prices on the site are current at the time you look at them, and can change without notice. The price confirmed for your appointment is the one shown when you book it, or the one agreed in the salon.
Times shown as available are the slots the salon has open. If somebody takes one while you are paying, we refund your deposit in full automatically and ask you to pick another time.
This website
The site is a way to see our menu, buy a gift card, and book. It is not a health or medical service, and nothing here is advice.
We try to keep the menu and the available times accurate, but the site can be out of date for a moment, and the salon is always right about what it can actually do today.
How your details are handled is set out on the privacy page, which is part of these terms.
Contact
Envy Spa & Nails, 13140 Central Ave SE, Ste D, Albuquerque, NM 87123. Phone (505) 833-3866.
Last updated: 2026-09-29.